Privacy Policy - IMS Hub

IMS HUB INFORMATION TECHNOLOGY LIMITED, a company incorporated in Hong Kong ("IMS Hub", "IMS", "we", or "us"), provides the IMS website and mobile app. This policy explains what information we process, why we process it, who may receive it, how long we keep it, and the choices available to you. We apply this policy alongside applicable privacy laws, including Hong Kong's Personal Data (Privacy) Ordinance, China's Personal Information Protection Law, and the EU and UK General Data Protection Regulation where each applies. IMS is responsible for the processing described here as the service operator and, where applicable, data controller.

1. Information We Collect

Account setup uses a coarse age-group confirmation and does not ask for your birth date or phone number. You may provide them later for optional profile or application features.

Account and identity information: name, email address, mobile phone number, account identifiers, nationality, date of birth, gender, authentication records, and identity confirmation status.
Academic profile and application information: education history, institutions, grades, qualifications, language ability, study preferences, budget, passport readiness, research interests, application progress, and files such as transcripts, certificates, CVs, or other documents you choose to provide.
Premium Applicant File information: current and mailing addresses; citizenship, passport and national-ID details; education, language, employment, research, publication and award records; study preferences; financial-supporter, family and emergency contacts; budget, bank statements and financial-support evidence, including financial-account identifiers contained in uploaded documents; visa, immigration and criminal-history declarations; medical examination reports; and application notes or supporting documents.
Report and AI processing information: selected university programs, relevant Academic profile facts, report requests, generated content, automated check results, processing status, provider-specific consent and delivery records. Historical Advisor records, including voice input processing records, text transcripts and account-linked call-performance timings, may remain subject to section 7; new Advisor calls are no longer offered.
Connect information: profile photos, your bio, an optional displayed gender, an optional approved university affiliation and academic status managed through University status in Settings, optional supporting evidence such as a student ID, admission or enrollment letter, degree certificate, or transcript, relevant academic dates, the city in which you choose to go live, introductions, connections, profile-view totals, blocks, reports, and contact handles you choose to add or share.
Device, notification, usage, and security information: an app installation identifier, platform, app version, locale, time zone, push token and permission status, IP address, browser or device information, login activity, feature interactions, aggregated performance measurements, account-linked call-performance timings and diagnostic records, request identifiers, and records used to diagnose failures, prevent abuse, and protect accounts.
Mentorship information: university affiliation, current-student or graduate status and supporting academic submissions, mentor profiles, private messages and attachments, service performance, ratings and reviews, safety reports, purchase and completion records, earnings and private payout details, as described in section 4A.
Payment information: report and mentorship purchases, purchase verification and refund status, provider transaction references, and historical subscription or billing-period records. Payment providers process card or wallet credentials; IMS does not receive your full payment-card number.

2. How We Use Information

We process information as needed to:

Create, authenticate, secure, and support your account.
Maintain your academic profile for university matching, scholarship preferences, application planning and requested reports.
Generate and check the Personalized Report you request using the selected AI provider after your separate permission.
Prefill, review, prepare, submit, and manage a Premium Applicant File and authorized applications to institutions or scholarship providers.
Operate Connect profiles and discovery, including transient server-local analysis of broad, non-sensitive topics in the public bio you write to help order otherwise eligible profiles; confirm city presence; enable introductions; and enforce community safety.
Review Mentorship Program applications and university requests, deliver purchased private messaging, administer ratings, service protections, earnings and withdrawals, and investigate related reports.
Deliver requested notifications, verify purchases, respond to support requests, investigate errors, prevent fraud or abuse, and meet legal obligations.
Improve reliability and service quality using operational, diagnostic, and aggregated information.

We do not sell personal information or use IMS mobile-app information for cross-app advertising tracking.

3. Academic Matching and Historical Services

Academic matching uses your saved academic profile and the current IMS university catalogue without requiring an AI call or a paid report. IMS stores saved choices, match snapshots, and change or deadline events. Optional match-update notices follow your notification preferences. Academic, university updates and Connect do not require a subscription. A match score measures alignment with recorded criteria; it is not a probability of admission or a scholarship award.

Advisor calls, voice assistance and new Student Core or Student Pro subscriptions are no longer offered. Historical conversation, text transcript, call-performance and billing records may remain for support, reconciliation, disputes or legal obligations under section 7. IMS does not intentionally store a separate raw recording of historical calls. The retirement of these features does not remove rights attached to earlier purchases.

Premium Applicant File information is not automatically added to an AI report. Report processing is limited as described in section 3A; the separate human application service is described in section 5.

2A. Purposes and Legal Bases

Where the applicable law requires a legal basis, account administration, matching, requested reports, mentorship, payments and authorized application services are processed to provide the service you request or take steps at your request before an agreement. We rely on consent for optional processing that requires it, including permission to send report facts to the named AI provider, optional marketing and non-essential website tracking. Device permission alone is not consent for every use of the resulting information.

Security, fraud prevention, service diagnostics and proportionate moderation support our legitimate interests in operating a reliable and safe service where that basis is available under local law and those interests are not overridden by your rights. Accounting, lawful authority requests and required safety records are processed to meet applicable legal obligations. Where local law requires separate consent or another condition for sensitive information or an international transfer, that condition must also be met; accepting this policy alone is not a substitute. Required fields are needed to deliver the feature you request; optional fields may be left blank.

2B. Website Cookies and Similar Technologies

The website uses session and security cookies for sign-in and account protection, a language-preference cookie, and consent records. Opening a blog post does not create a visitor cookie. Blog view counts use a fresh per-request identifier rather than a persistent browsing identifier. Requested likes and comments can use a visitor cookie to remember the interaction. Cookie and local-storage lifetimes depend on their function; session state can end on sign-out, while language preferences and the blog visitor identifier can remain for up to one year unless cleared earlier.

Where enabled, Google Analytics measures website usage and Google Ads measures advertising performance. These optional scripts wait for the corresponding choice in the website consent manager; if the manager is unavailable they remain blocked. They can process browser and device information, identifiers, page interactions and network information. You can decline optional tracking, revisit the consent manager to change your choice, or clear website storage in your browser. Clearing necessary cookies can sign you out or reset preferences. The native app does not use these website marketing tags. Website cookie choices and native location, photo or notification permissions are separate.

3A. Optional Personalized Reports

When Personalized Report is available, you may request a paid report about your saved Academic profile and up to five selected IMS university programs. Before purchase, IMS names the selected provider and asks separately for permission to send relevant academic facts and selected university data to that provider to generate and check the report. IMS selects OpenAI or Moonshot AI (Kimi) according to the report's regional eligibility checks and available provider configuration. For new requests, OpenAI is selected when both the trusted connection country and store country meet its supported-region checks and no applicable mainland-China declaration selects Kimi. Otherwise, where the configured report service permits the request, IMS selects Kimi, including for eligible mainland-China requests. Kimi requests use its mainland China API. The app names the selected provider before you decide whether to share your report information; a provider is not available merely because a region fails another provider's checks. Relevant facts can include age in whole years, nationality, qualifications, grades, language and examination results, study preferences, budget, funding preferences, passport readiness and visa-refusal history. Declining this permission leaves the free app available.

The report input sent to the selected AI provider omits the structured fields for your name, account and contact identifiers, exact date of birth, uploaded files and payment data. IMS adds your name and the authorized endorsement signature to the PDF on its servers; the signature is not sent to either AI provider. Avoid putting unrelated personal information in free-text Academic fields. Kimi report inputs are sent to Moonshot AI through its mainland China API. OpenAI processing may take place outside your country, including in the United States; see section 9. Each provider handles API data under its applicable terms and data controls; IMS does not promise zero provider retention. See OpenAI API data controls and Kimi API Privacy Policy. IMS does not use report inputs or outputs to train its own general-purpose AI model; this does not make a promise about a provider beyond its applicable terms.

IMS keeps the saved inputs, report, selected provider, configuration and consent records linked to your account to deliver the purchase, provide your private report library, recover interrupted processing and investigate content feedback. The provider and configuration are fixed for the purchase; IMS does not silently switch providers after consent. Reports are delivered after automated checks; an authorized endorsement does not mean individual human review. Report records follow the retention and deletion rules in section 7, including longer retention of transaction, consent, security and dispute records where needed. You can request access, correction, consent withdrawal or deletion through the channels in section 8. Choosing a report language does not change regional eligibility. Regions unsupported by the available report providers remain unavailable. General acceptance of these Terms or this Privacy Policy does not replace the separate report AI data-sharing permission. Each new report request asks for that permission before checkout; cancelling the request does not send the report facts to an AI provider.

4. Connect Visibility, Location, Photos, and Contact Sharing

Connect is optional. When you choose to Go Live, you enable city-based visibility for up to 24 hours. The app first requests foreground location permission and sends a fresh device location to IMS to confirm a supported city and detect suspicious location changes. While that same 24-hour session remains active, IMS may silently take another one-time foreground reading when you are actively using the Connect path and enough time has passed since the previous check. A successful check may atomically move your presence to the newly verified city, but it never extends the original expiry.

IMS does not request background location for Connect and does not run continuous location tracking. Location operations stop when the session expires, you turn off visibility, you sign out, you leave the Connect path, or foreground permission is withdrawn. IMS displays the verified city, not exact coordinates or distance. During an active Connect session, IMS keeps the latest location rounded to 0.001 degrees in a private server record linked to your account and app installation for nearby discovery and location-integrity checks. A successful location update replaces the previous position; it does not create a coordinate history or route. Ending the session deletes this private position record. Expired-session position records are removed by scheduled hourly cleanup. IMS also retains the verified city, accuracy and timing metadata, and a one-way integrity record used for safety and verification. IMS does not collect speed or background-location samples.

Connect photos you publish, your confirmed full name, verified city, and any profile fields you elect to display may be seen by eligible Connect users. Your birth date, mobile phone number, and exact location remain private. You control which one to six photos appear and may add, replace, reorder, or remove them at any time. Connect photos are not identity evidence and are not placed in a routine administrator-approval queue. IMS may process limited integrity signals and user reports to prevent abuse without exposing ordinary profile galleries in the administration dashboard.

If you choose Bio topics, IMS may transiently analyze the public bio you wrote on IMS servers and use only broad, non-sensitive topics. IMS compares those topics only with otherwise eligible students who have also chosen Bio topics, to help order profiles shown to you and other opted-in eligible students. This analysis is not sent to OpenAI or another external AI provider and is not retained as an embedding or separate inferred profile. IMS does not use or infer religion, health or disability, sexuality, political views, ethnicity, financial information, or other sensitive traits, and does not use your age, gender, nationality, exact location, photos, verification status, contacts, profile views, or introduction outcomes to personalize this bio-topic order. If you separately enable campus matching, an approved normalized institution may be used as a direct ordering signal within the same verified-city discovery pool. You can disable campus matching independently. You can also choose neutral rotating discovery, which does not personalize the order from your bio, without losing Connect access.

In Settings, you may select an institution from the IMS university directory, choose current student, incoming student, graduate, or former student status, and submit supporting evidence to begin optional academic approval. If the university is not listed, submit its full official name and requested details for administrator review. A request does not automatically publish a university or grant verified affiliation. The document and academic dates stay private and may be reviewed only by authorized personnel for verification, fraud prevention, lifecycle administration, or an appeal. If approved, IMS derives an academic lifecycle from the verified program start and expected completion dates. You control whether the institution and color-distinguished academic status appear beneath your Connect name, and whether the normalized institution and compatible academic status are used for same-campus ordering inside your current city. An exact academic-status match is the strongest ordering signal, but it never excludes other eligible people and neutral exploration remains part of discovery. University suggestions use the administrator-maintained IMS directory. Historical Connect-only directory records are retained for audit, but user counts do not create or publish universities. Administrators review missing-university requests and prepare a complete directory entry; requesters are notified when the reviewed university becomes available. Approved university status never expands Connect discovery or introductions beyond the current eligible city and nearby scope. Initial academic evidence is not required to create a Connect profile. Once a timeline is approved, IMS sends staged reminders and requires a non-dismissible status confirmation when the verified start or expected completion date is reached. Discovery, introductions, and Go Live pause until you submit the required update; the university affiliation and campus matching remain paused until review is complete. IMS records student, system, and authorized-admin lifecycle changes in a private audit history. Authorized super-admins may recalculate a timeline, require an immediate correction, or grant a limited grace period with a recorded reason.

Connect does not require or perform a live-person or facial verification check. Camera access is optional and is used only when you choose to take a profile photo. The selected photo is uploaded only when you save it; IMS does not create facial templates, face embeddings, or head-turn and blink measurements.

Connect contact handles are encrypted at rest. They are disclosed only to a connection you approve and only for the contact methods you select. An approved connection can retain information they have already copied outside IMS. You can stop future access by revoking contact sharing, blocking the connection, or deleting your account.

4A. Paid Student Mentorship and Private Messaging

Mentorship is optional and available only to eligible adults. Applying requires verified current-student or graduate status, a university selected from the IMS directory or a request for an unlisted university, academic program, degree level, relevant study or completion dates, languages, guidance topics, an introduction, service price, time zone and relevant evidence. Current students provide enrollment evidence and their year of study. Graduates, including alumni, provide an official degree certificate or transcript confirming completion. Admission or incoming-student status alone does not qualify for mentorship. An unlisted-university request includes the full official institution name, country, city and optional official website. IMS uses these details to review university identity, enrollment or graduation and mentor eligibility. Required information must be supplied to process an application or payout; declining leaves other eligible free features available. We notify requesters when the reviewed institution becomes available, according to the applicable service notification controls.

Enrollment and graduation evidence and exact verification dates are private and accessible only to authorized review staff and providers required to process the submission. The public mentor profile can show your displayed name, profile image, approved university affiliation, verified current-student or graduate status, program, degree level, applicable study year, introduction, languages, guidance topics, price, availability, time zone, response expectations, ratings, reviews, recorded reply performance and completed-service counts. Sharing an approved mentor link can make that profile visible to people who receive the link, including outside your matched-university list or Connect city. It does not publish your enrollment or graduation documents, private bank details or entire Academic profile. Mentorship discovery and Connect's city-based visibility are separate.

Mentors can see the student Academic profile supplied for mentorship: displayed identity, citizenship, date of birth and age, education history, qualifications and grades, language and examination results, study preferences and intake, annual study budget, funding source and scholarship preference. This helps mentors tailor their guidance to the student. Mentors also receive the initial question, messages and files you send. This profile does not include your contact vault, identity-document uploads, private bank credentials or complete Premium Applicant File. Your messages, uploaded attachments, edits or recalled-message records, reactions, delivery and read records, temporary typing signals, order references, reports and review records are used to deliver the conversation, measure service response, provide history and exports, and enforce safety and dispute protections. The other participant may read, save or take screenshots of information already received; recalling a message or deleting your account cannot recall a copy they saved elsewhere.

Private conversations are protected by access controls, encrypted transport and protected storage; they are not end-to-end encrypted. Authorized IMS staff may inspect relevant messages, files, change history and account or payment records for support, safety, suspected abuse or fraud, missed service obligations, refunds or payment disputes. Reported evidence may be preserved while the case is resolved. Attachments may be held for security review before delivery. Avoid sending passwords, complete card numbers, unnecessary identity documents or another person's personal information. Mentorship chats and enrollment or graduation evidence are not automatically supplied to the AI provider for a Personalized Report.

For purchases and payouts, IMS records the buyer and mentor association, purchase and store references, product and price, service activation and expiry, completion and report status, settlement reconciliation, earnings, adjustments, withdrawal requests and transfer references. Mentor payout setup may require beneficiary identity, country, bank name, bank-account or IBAN details and supporting information. Authorized staff verify the payee and arrange bank transfers manually or through Airwallex. IMS shares the beneficiary identity, bank destination, amount, currency and transaction reference needed to process the payout with Airwallex and participating banks. Airwallex returns transfer-status records to IMS to reconcile earnings and returned payments. Authorized staff approval is required before IMS initiates an Airwallex transfer; bank and provider processing may then proceed automatically. The other chat participant does not see your private bank data or full payment credentials.

Order, application, university-request and new-message notices may be sent in-app, by push or by email using your account contact and notification preferences. Push previews may show limited sender or message information on your device, subject to platform privacy settings. Optional marketing preferences are separate from service and safety notices. You can manage available notification controls and disable device previews or permissions.

Closed mentorship transcripts become eligible for scheduled, batched content and attachment cleanup 12 months after the last service or reply-grace period ends, provided no active service or unresolved case requires retention. Financial, agreement, security, moderation and dispute records may be kept longer where necessary for accounting, provider reconciliation, fraud prevention, legal requirements or claims. Account deletion stops new mentor publication and bookings; it may open a case for unfinished service and preserve the limited shared transcript or payment information required to protect the other participant, finish a transaction, resolve a dispute or arrange a remaining payout. Bank coordinates can be retained while a settlement or withdrawal obligation remains and are removed from active payee records after the applicable closure obligations clear. Backup treatment and privacy request channels are described in sections 7 and 8.

You may review editable mentor details, pause new availability, withdraw an eligible application, block or report a participant, request an available conversation export and use account deletion or support for privacy requests. Withdrawing public availability does not cancel an existing paid obligation or erase a legitimate review. A mentor or student may be located in a different country; choosing to send them information entails delivery to that recipient's location, alongside the international processing described in section 9.

5. Premium Applicant Files and Third-Party Information

Premium Admissions is optional and has a separate consent step. IMS uses the Premium Applicant File to assess readiness, prepare and submit applications you authorize, communicate with institutions or scholarship providers, manage the resulting case, and meet payment, audit, fraud-prevention, and legal obligations.

If you provide information about a financial supporter, family member, guardian, emergency contact, referee, or another person, you must be authorized to provide it and should tell that person how IMS will use it. IMS uses that information only as reasonably needed for the requested application service, safety, verification, or legal compliance.

6. Service Providers and Other Disclosures

We disclose information only as reasonably needed to:

Cloud, database, authentication, storage, security, diagnostics, and communications providers that operate IMS services.
OpenAI or Moonshot AI (Kimi), the provider identified before report consent, for requested report generation and automated checks as described in section 3A. Full payment credentials, uploaded application files and contact-vault contents are not report inputs.
Apple, Google, Expo, and related delivery providers for store purchases, purchase verification, notifications, and mobile-platform services.
Payment processors such as Stripe and other available payment providers for checkout, billing, refunds, and fraud controls.
Your mentorship participant for the student Academic profile, including study budget and funding information, displayed identity, messages and files described in section 4A, and banks or payout providers for required beneficiary and transfer information as described in section 4A.
Universities, scholarship providers, agents, or application partners when you request or authorize an application or service that requires that disclosure.
Professional advisers, regulators, courts, law enforcement, or another party when required by law or reasonably necessary to protect users, IMS, or the public.
A successor in a merger, financing, reorganization, or sale, subject to applicable notice and protection requirements.

Providers receive only the information needed for their role and are expected to handle it under applicable contracts, platform terms, and law.

7. Retention and Deletion

We keep information while your account is active and for as long as it is reasonably needed to provide the feature for which it was collected. Retention can differ by record. For example, current profile and report data supports ongoing service, while transaction, consent, security, moderation, and dispute records may be kept longer where required for accounting, fraud prevention, safety, or legal claims.

Premium Applicant File information is kept while reasonably needed to prepare, submit, and manage the application service you requested and afterwards where required for transaction records, institutional queries, audits, disputes, fraud prevention, or legal compliance.

You may delete your account from the app's Settings using Delete account, without contacting support or accepting a new policy first. This is account deletion, not temporary deactivation. Account deletion removes or de-identifies account data and associated content from active systems, subject to records we must retain by law, to complete a transaction, resolve a dispute, enforce safety, or prevent fraud. Account deletion also removes your private report PDF files from active storage and stops outstanding report delivery. Download any reports you wish to keep before deleting your account. Deletion does not automatically request a store refund. Residual encrypted backups may remain until their ordinary rotation expires and are not restored for normal product use. A subscription billed through an app store must be managed separately in that store: deleting IMS does not cancel an Apple subscription. IMS attempts to cancel an active Stripe subscription before deleting the account.

If you cannot access the app, use the public account-deletion page to request deletion.

8. Your Choices, Rights, and Consent Withdrawal

Review and correct editable account, academic, mentor, Connect, and Premium Applicant File information.
Turn off Connect visibility, replace or remove Connect photos, revoke shared contact methods, disconnect or block another user, and submit a safety report.
Choose neutral rotating Connect discovery instead of bio-personalized ordering without losing access to Connect.
Change location, camera, photo-library, and notification permissions in your device settings. A feature that needs a denied permission may no longer work.
Decline a new report request or cancel its AI permission prompt to prevent that new report processing. To withdraw consent for a report already requested, or request access, correction, portability, restriction, objection or deletion, contact info@imshublink.com with your report reference. We will address remaining processing where it depends on consent; information already processed cannot be recalled merely by closing the app. Account deletion is also available in Settings.
Opt out of optional marketing communications using the unsubscribe control provided with the message.

Where processing depends on consent, withdrawing it applies to future processing and does not invalidate processing already completed. Some processing may continue under another lawful basis, such as security, contract performance, or legal compliance. These rights apply to your account and personal information generally, not only to reports. Depending on your location, you may request access or a copy, correction, deletion, portability, restriction, or object to processing, including direct marketing. Rights can have legal exceptions. You may also complain to your competent privacy regulator, including the Hong Kong Privacy Commissioner for Personal Data, your EEA supervisory authority, or the UK Information Commissioner where applicable.

To make a privacy request, email info@imshublink.com; include enough information to identify your account and request, but do not send your password. We may need to verify your identity proportionately. We respond under the time limits required by applicable law and explain any lawful refusal, limitation or extension. You may ask for information about the safeguards relevant to an international transfer. A privacy request does not require a purchase.

9. International Processing

IMS and its providers may process information in Hong Kong, mainland China, the United States, and other locations where IMS, a provider, or a requested institution operates. Privacy protections can differ between jurisdictions. Where required, we use appropriate contractual, consent, security, or other transfer safeguards.

10. Security

We use administrative, technical, and organizational safeguards designed for the nature of the information, including access controls, encrypted transport, protected storage, scoped sharing, monitoring, and abuse controls. No internet service can guarantee absolute security. Please protect your credentials and tell us promptly if you believe your account has been compromised.

11. Children

Paid Mentorship is restricted to buyers and mentors aged at least 18, or any higher minimum age required by applicable law. IMS checks eligibility separately from access to free Academic Mode and Connect.

You must be at least 13 years old, or the higher minimum age required in your location, to create or use an IMS account. Connect is a separate age-restricted community feature and is available only to users who are 16 or older, or the higher minimum age required in their location. IMS may restrict access, request correction, or remove community visibility when age information does not satisfy these rules. If you believe a child has provided information in breach of these requirements, contact our designated child-safety contact at info@imshublink.com. Connect safety rules are published in the Community and Child Safety Standards.

12. Policy Updates and Contact

We may update this policy as our services or legal obligations change. The published policy shows its effective date and version. Where required, we will provide additional notice or request renewed acknowledgement before a material change applies.

Questions or privacy requests may be sent to info@imshublink.com. IMS HUB INFORMATION TECHNOLOGY LIMITED is incorporated in Hong Kong and is located at Unit 701A, 7/F., Railway Plaza, 39 Chatham Road South, Tsim Sha Tsui, Hong Kong.

University Updates and Discussions

Authorized universities can publish updates directly. Notifications are limited to current university matches and the selected app-language audience, subject to notification preferences. Still-current earlier updates may be grouped for newly eligible students. No subscription is required. Editing an update or comment does not send a second notification.

When you choose to comment or reply, your display name, comment, posting date, and edited status are visible to the university and other students who can access that discussion. University staff replies display the university name and badge. Your private academic profile, grades, application documents, and contact vault are not disclosed through discussions. Do not post sensitive documents, contact details, or another person’s private information. Likes are stored against your account to prevent duplicates; other participants see totals, not a list of people who liked the update.

IMS applies server-side text safety checks and stores reports, blocks, rate-limit records, and moderation decisions. Comments are not sent to an AI provider for these checks. Discussion comments and private university drafts are not included in report AI inputs. Authorized university publishers can hide comments on their own updates; IMS can review reported content and take action. A report preserves the reported text even if it is later edited or deleted, for safety review and disputes under the retention rules above.

You can edit or delete your own comments, remove a like, report content, and block or unblock a discussion author. Blocking hides your comments from each other. Deleting a comment removes its displayed text while replies remain in the discussion. Account deletion removes likes and blocks and removes or de-identifies comments; necessary safety and dispute records may remain as described above. Contact info@imshublink.com for access, correction, or deletion help if you cannot open a discussion.

Regional Eligibility and Usage Records

Academic and Connect do not require use of an AI provider. For report provider selection, IMS uses the country or region supplied by its hosting infrastructure for the current connection, store country reported by the native billing service, and country evidence in verified store purchases. These checks do not establish your precise physical location. Device language, nationality and study destination do not grant provider eligibility. Precise Connect location is not used for this check. IMS records the provider selection, applicable configuration and consent version with the purchase to deliver it through the provider you authorized. An unsupported or unknown region may prevent a new report purchase; it does not remove free app access or access to previously delivered reports.

IMS keeps account-level usage and safety records to enforce limits fairly across devices and prevent abuse. Historical discovery allowance records retain the current day and up to two previous days and are cleared on the next allowance check; they are not used for advertising. Introduction counts may remain for safety and quota reconciliation while the account exists. These records are removed from active systems on account deletion, subject to the necessary safety and legal retention described in section 7.

IMS Hub Privacy Policy