New edition · 20 September 2026 · IMS Hub Editorial
Academic can help you investigate study options, while Connect can help you learn from people. Sometimes you want a person to assist with the application process itself. In IMS Hub, that is the separate Human Admissions Assistance flow, available from Settings.
Opening this flow should lead to a clear understanding of the next step, the information requested and any fee being considered. It is an optional service with its own review and payment process. Basic, Student Core and Student Pro do not include paid human application work.
Start with the service's current next step
Open Settings → Human Admissions Assistance. The page shows YOUR NEXT STEP for your case and provides access to Open Applicant File, Admission journey, Fees and Payment history. Use that status to decide what to do rather than assuming every stage is ready at once.
If you are still researching, continue using Academic to understand options and requirements before deciding whether this service fits your needs. A saved university choice is a research reference; it is not the same as submitting an Applicant File for human review.
You can inspect the service's information without treating a subscription upgrade as a prerequisite or a substitute for this process. Equally, paying a human-service fee does not unlock the digital benefits of Student Core or Pro.
Prepare and review the Applicant File
The Applicant File has its own sections and review step. Read what the current form requests, check the information against your documents and resolve incomplete or review-needed sections. Do not assume that a finished Academic profile means this separate file is ready.
Before submitting for review, check names, study history, stated goals and the documents you are providing. The review screen is the point to inspect the file as a whole. A reviewer can only assess the information actually submitted, so accuracy is more useful than presenting an unrealistically polished version of your circumstances.
Follow the resulting status. A request to complete or correct information calls for another edit; a waiting-for-review stage calls for checking the case rather than opening a payment simply to move faster. Approval within this service flow is not itself a university admission decision.
Read the fee and payment step that is available
The flow separates an application fee from a later service fee. The application-fee checkout becomes available after the required Applicant File approval. The later service-fee stage follows review and acceptance of an admission offer under the service process.
Open Fees and read the current amounts and conditions rather than relying on a number quoted in an old article. At Review payment, inspect the fee breakdown and Payment terms before selecting Agree and continue. Applicable amounts and processing details are presented in the current flow.
After checkout, distinguish completion from confirmation. The screen can say it is waiting for secure payment confirmation, that checkout was interrupted, or that payment is confirmed. Follow the displayed resume or refresh action; do not assume a browser closing means the payment succeeded.
Follow the case while keeping your own decisions clear
Admission journey and the case view help you see the current stage and required action. If an offer becomes available, review its actual document, conditions and relevant dates before accepting it. A progress label is useful orientation, but the document is what you need to understand.
Continue using Academic for research and Connect for student experience where helpful. Human assistance adds a separate service relationship; it does not make a peer's advice official or guarantee an institutional outcome. Current app information is available on the IMS Hub mobile page.
خلاصهٔ فارسی
خدمات Human Admissions Assistance از Settings باز میشود و فرایندی جدا از اشتراکهای Basic، Core و Pro دارد. ابتدا Applicant File را کامل و برای بررسی ارسال کنید. مرحلهٔ بعد را از وضعیت پرونده دنبال کنید؛ تکمیل پروفایل Academic بهمعنای آمادهبودن این پرونده نیست. هزینهٔ درخواست و هزینهٔ خدمات مراحل جدا دارند. پیش از Agree and continue، مبلغ و شرایط فعلی را بخوانید و پس از پرداخت منتظر تأیید بمانید. دریافت خدمات انسانی یا تأیید داخلی پرونده، تضمین پذیرش دانشگاه نیست.
